Contact and help
We answer questions about the KinderGPT app directly. You can reach this page without an account or login.
Email: info@kindergpt.com
Phone: +49 631 34376490
We usually reply within one working day. Please tell us your device and app version – that speeds things up.
Privacy: privacy@hillcrownai.com
Frequently asked questions
How do I open the parents' area?
Tap the gear icon at the top right. A short task for adults comes first. Behind it you find profiles, rules, time limits, incidents and the subscription.
How do I manage or cancel my subscription?
Subscriptions run through the App Store or Google Play. You cancel or change the payment method in your store account's subscription settings. You can also cancel with us directly: Cancel contracts here (German). In the parents' area you can see the status and restore purchases on a new device.
How do I delete my child's profile or my account?
In the parents' area – step by step on the page Delete your data.
Something doesn't work, or I noticed something.
Email us at info@kindergpt.com with your device, app version and a short description. Your child can also report conspicuous answers directly in the app.
Provider
HillcrownAI GmbH · Brüsseler Straße 6 · 67657 Kaiserslautern · Germany
Managing director: Oliver Mauckner · Local court Kaiserslautern, HRB 34035
Imprint · Terms (German) · Privacy information (German) · Delete your data · Cancel contracts here